D5 CONTACT FOR UPGRADE

Hello, I would like to upgrade my Pro license to Teams. We currently only have one license and would like to add one more, so Teams makes perfect sense for what we need at the moment. What is the procedure for upgrading?
I really need Teams. I have already sent a few emails and none of them have been answered. So, I will try to contact you through the forum (my email: guilhermev@voo.arq.br)

Hi @guilhermev

It is possible to upgrade from PRO to TEAMS, but you may need to pay for the difference in price. Additionally, this process is IRREVERSIBLE. Before proceeding, please make sure that you are sure of this decision.

If you wish to proceed, we may need to continue this topic privately via Direct Message as it may require sharing some personal information. Thank you.

Yes, I would like to upgrade. And yes, I know I will have to pay the difference since we will have one more seat. I would like to keep in touch by email if possible. Can you check if you received my emails requesting it?

Hi @guilhermev

Alright, I got it. We will reach out to you as soon as possible. Thank you.