D5 closes After sycn with revit

If I open the model separately (ONLY THE D5) the model is okay the problem starts when I try to sync it sync some changes then some materials become white and then the program closes

Hi @enricoxavier10

Please confirm the following information.

  • D5 Render Version
    Build
  • Plug-in Version
  • Does it only occur in this file or evident even in other files?
  • Where are these files located? Are they in our cloud storage or server path? Have you tried placing them purely in your local path?
  • Please send us a video recording of the issue.