D5 AI Problem 2.10!

Get Help
1

Hello,

I’ve been trying to use the AI-powered features in D5 Render, but it keeps getting stuck at the “Waiting for result…” screen with no output. I only tested this issue using the “Vegetation” tab under the AI section — I haven’t tried the other AI tools yet.

Assuming this could be a connectivity or firewall issue, I followed these steps:

  1. I whitelisted the IP addresses you provided through Windows Firewall, both inbound and outbound.
  2. My local IP address: 192.168.0.18
  3. Remote IPs added:
  • 148.153.121.249
  • 148.153.121.178
  1. I confirmed the rules are correctly applied for both local and remote IP communication.
  2. I also tested using a VPN to rule out network restrictions, but the result was the same.
  3. I made sure my system time and time zone settings are synchronized and accurate.
  4. Additionally, I was able to use the AI features successfully on this same computer about 1.5 months ago without any issues, and I haven’t changed any system settings since then.

Despite all of these steps, the AI still doesn’t process any result and remains stuck at the waiting screen. My D5 version is fully up to date. OS: Windows 10.

If log files are required, I’ll be happy to provide them. I’d appreciate your help on this.

Thank you,
Furkan

2 Likes
2

Hi @Furkan

I apologize for the inconvenience. Can you share which region you’re from?

2 Likes
3

I am logging in from Turkey.

2 Likes
4

Hi,
I’m having the same problem in France! Who pulled the plug?

3 Likes
5

Hey team, also having the same problem in the US

1 Like
6

Same problem here in Mexico City, Please can someone help us out to resolve this awful issue. I’ve tried many things, even I thought was the file I’m working on, until I came here to see that i’m not the only affected. I’ve the pro version

7

I am facing the same issue from bahrain tried differnt Ips vpn no result

8

Hi everyone,

We’re currently fixing the issue. Thank you

1 Like
9

Hi everyone @timothydicesare @heribertotbarq27 @k.alhasan91 @Furkan @infographiepaysages

The issue has been fixed, please check.

2 Likes
10

It’s working on my end, thank you so much for the speedy update!!

11

Hey team, the AI Post-processing is stuck on the “Waiting” step again.

1 Like
12

Stuck for me too, region Canada

1 Like