Glad to hear you solved the problem. If you ever have more questions or need assistance, feel free to reach out. 
The AI enhancer doesnât work!!! I pushed for this software because of itâs AI capability but it keeps failing to upload image. Please help!!!
Hi @asia.indiawebmaster , I am sorry for the inconvenience this has caused you. Kindly ensure you have a stable internet connection or restart your router and attempt the operation again. Please let me know if the problem persists. Thank you
Hello @asia.indiawebmaster
Sorry for the issue.
May I know your D5 account, your region and network operator please? You can send a DM to me. We will check this issue further.
By the way, just confirmation, are you using a company network? Does your company have encryption or antivirus software? If so, please turn it off for now. You can also try connecting with your cellphoneâs Hotspot to see if the problem persists.
You can also try to switch the proxy setting from OFF to ON to check the result.
Thank you for your patience and understanding.
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Thank you, soo much!!! It worked!! It was the company network all along!!
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Oh, cool, how did you fix it? By switching the proxy setting from OFF to ON or turning off encryption/antivirus software?
Looking forward to your response. 
None of that. I just used my mobile hotspot, and it worked! I think its company network has some sort of firewall/web control, that I have no control over.
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Thank you 
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i hv recently purchased d5 render pro versionâŠand now im having some issue with ai post production.The ai style transfer,ai image enhancer, ai inpainting âŠthese ai features still not working for me.its shows like buffering and i have to click the ai enhancer again and againâŠ
Please try the following:
- Try connecting to another network (Mobile Data, etc.) or perhaps using a VPN? If using the AI Tools is successful while using another network or VPN, then you might need to whitelist our IPs.
- Please try to sync your server time with your local time.
