D5 stops loading the opened recent file at 10% then disappears (crashs)
This happened before, it was a file that was causing the problem.
We have reported this problem yesterday, sending the logs right away and no answer what so ever.
Please tell us what to do because we need to finish the renders now!!!
Better yet, tell us what to look into the log files so we can identify the solution if this happens again.
Hi mate, sorry for that, please check the new file I sent to you.
Hello Oliver, thank you for the files you sent this morning, that made us be able to use the model again, but now It’s doing it again!!!
We have used your files, worked on the model all day, saved several times on another updated folder, did some renderings, and then left the file (the renderings will cause the file to save).
Now, we need one more rendering after all and when opening, it stops at 97% and then crashes.
It’s the forth day trying to work with D5render, and as much as we enjoy the results when it works, It clearly is not reliable for professional work.
What to do? Make reports, pack the files, send it to you, wait one more day?
We are doing this for four days, now. So frustrating.
Can’t you just tell us how to find the problematic file, so we can simply take it off?
I also tried to open the three backups by changing the extension .bak to .drs but all the backups also crash.