Crash at 5%

I have the same problem
5% and close

2.4.3.1078
RTX 3080ti
DV: 511.79

Hi mate, does the problem happen to a specific file or all files? If it is a specific file, you may need to check whether the file is intact. If all files have the same problem, could you run D5 Support Tool then send a log file (zziplog) it generates to support@d5techs.com?

please help me im in very big problem /
and also my edu account didn’t log in all the time its alyws ask me to open from the bound device and this is the one

Hi there, we’ve received it and we’ll check it soon. And about the edu account, did you change hardware or system of your device? If you did, please send us an email at edu@d5techs.com using the email address that you used to apply for D5 EDU license, and we’ll unbind it for you.