CPU spiking to 100% upon opening D5 Renderer

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1

Hi i’m new here, recently i saw a lot of buzz of D5 render and i see the results are amazing but upon downloading and opening the program my CPU skyrocket to 100% which tend crashes my PC.

my specs are as follows:
Windows 10 Pro 22H2
AMD Ryzen 5 5600
AMD Radeon RX 6600
16 Gb RAM

2

Hi @tried

I apologize for the inconvenience. Just to clarify, its your CPU that was observed to have a 100% Usage instead of your GPU? If that’s the situation, then chances are your device might be utilizing your integrated GPU instead of your Dedicated GPU, which should be the other way around since D5 Render is GPU-intensive.

  • Does the crash occur only with a specific file? How about an empty or demo scene file?

Please send us the following screenshots:

3

Hi @Clov , sorry for the late reply but i’m trying to this for several times but all attempts were fail when d5 render running.
My pc would immediately freezes after 5s and unable to be controlled unless forced shutdown.
I’ll just put the task manager screenshot here for now for you to inspect.

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4

Here is my attempt to get a screenshot on both while D5 Render was running. Here you can see CPU spikes to 100%.

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After i took this screenshot the pc freezes immediately too.

5

Hi @tried

Thanks for providing the following information. It seems that D5 is utilizing your CPU more than your GPU, which should not be the case.

  • Can you please check if your monitor is connected to your GPU and not to your CPU?

  • Please try to generate a log file for us - How to use Support Tool? | User Manual. You may send it directly here in forum or via DMs

  • Please also check if your firewall is blocking D5 Render.

6

Hi my monitor is indeed connected to my GPU since my CPU doesn’t have any integrated GPU. Also my firewall doesn’t block D5 render.

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I also already sent the log file through DM, thanks for your help.