coordinates model problem

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1

Captura de pantalla 2025-03-13 202136
Captura de pantalla 2025-03-13 2021361665×998 1.2 MB

2

Hi @ppcastro78

I apologize for the inconvenience. Can you please provide us with more context and description on the issue that you are currently experiencing? Thank you.

3

I just press sync button.

4

  • May I know which 3d Modeling software you are currently using?

  • D5 Render Livesync Version? Ensure that you are using the latest version which can be downloaded in our official website.
    image

  • D5 Render Version?
    image

  • How does this model look like in the 3d Modeling Software? Please provide a screenshot.

5

Captura de pantalla 2025-03-17 094301
Captura de pantalla 2025-03-17 0943011568×1008 146 KB

It only happens with groups; the components are positioned correctly.

6

Hi @ppcastro78

Have you tried exploding these groups? May I also know which SketchUp Render Version are you currently using? And the live-sync version also. Thank you.