Change email address

Get Help How to
1

Dear D5 team;

can we change the email used on D5 pro license?
I want to change it from my personal email to my studio email

try to search it on forum and FAQ, cant find any topics about it

regards
Iwan

2

Sorry, currently we do not support changing D5 accounts’ emails. If this is urgent or necessary, please tell us the reason and I will escalate it to our related department.

Thanks,
Oliver

3

Hi Oliver,

sorry for late reply

on my case, its necessary, as we’re tyding up all of license we owned into 1 email account for the sake of internal inventory on our studio. will be help so much if the license transfer is doable.

also, can 1 email account have several license?

regards
Iwan

4

Hi Iwan, sorry that we do not support 1 email with several licenses yet.
But considering your scenario, we decide to help you change email address.
Please check your private message and share with me your related information, thanks!