Greetings!
I’m trying to reedem my D5 Pro code, but I never receive the verification code in my email. I’ve tried resending it several times, yes I’ve checked the trash and spam folders, I even tried to create a new account with another email, but to create a new account, you need to receive a verification code, which I’ve also never received.
Can somebody help me activate the D5 Pro please? Thank you!
Hi @j.vermero
We sincerely apologize for the inconvenience. We are aware of the issue with verification code emails, and our team is urgently investigating the matter.
Thank you for your patience and understanding. I will keep you posted as soon as there is any update. 
UPDATE: The issue has now been resolved. Please try again and let me know if you still encounter any problems receiving the code. Thank you for your patience.
Hello @ela
Now I was able to receive the verification code and got my Pro account activated.
Thank you so much for the assistance!