Can't Download a Plane

I am trying to download a plane under basic models and it is not working. Checked for updates, restarted computer, etc. I click on it and a wheel spins for a little bit and then it just stops. Any thoughts? Thanks!

Hi @nickdarin

Is it only evident on this specific asset? How about other assets? Can you download them and place them in the model?

  • Try to connect to another network and see if it persists.

I can download every other basic shape except for the plane.

Hi @nickdarin

Please send us the following:

Additionally, if you switch to another network, are there any differences?