Hi! I bought a new device, since my other laptop is damaged and not working. Is it really impossible to bound it on another device? I badly needed this rendering application. Thank you in advance
Thank you for reaching out, and I’m sorry to hear about the issue with your previous laptop.
Please note that the Educational License is a fixed-seat license, meaning it is bound to the device on which it was first activated. For data security reasons, the license cannot normally be unbound or transferred to another device during its active period.
However, since your previous device is damaged and no longer usable, we’ll need to verify your account and situation first to determine the best way to assist you.