My internet connection is completely slowed down (almost paralyzed) as soon as I open D5 Render.
I’m working on a Lenovo laptop and have a fiber optic cable connection.
When I close D5, my connection is fast again.
Is anyone experiencing this problem?
Is there a solution?
Thanks in advance !
Does this issue only occur on your device? Have you tried testing other devices using D5 Render to see if it has the same issue?
Please send us the following:
Please send me your log files. The image guide is on the previous image I sent. You need to click “Collect Logs”, they’re zip files, not image files. Thank you.
Here we go, sorry for the misunderstanding.
Thank you.
We’ll be examining your logs, I’ll get back to you as soon as possible.
Our team have inspected your logs and wants to confirm the following:
Are you using Power Saver Mode?
Are you perhaps using a Laptop? Did you happen to enable any network boosting settings by chance? If so, try to disable them. (e.g. Lenovo - Network Boost in Lenovo Vantage , or MyAsus - Wifi Smart Connect)
