Bad trip

julienfischel · March 11, 2025, 1:26pm

hello, i’m using the latest version, but today, the link between sketchup and d5 was broken, i lost all my settings, all my textures. the only thing i did was to synchronize the scenes again. well, i’m not sure. but it’s such a shame, for such a good program to end up with this kind of crash…

Anthony_D5 · March 11, 2025, 4:13pm

Hi @julienfischel,

I apologize for any inconvenience this may have caused. Could you please let me know your SketchUp plugin version? Are you referring to the latest version still in Beta testing that supports Skp 2025? This issue is quite unusual and might be caused by a third-party plugin in your SketchUp model.

Have you experienced this crash while syncing any other Skp files?

julienfischel · March 11, 2025, 4:28pm

thanks for the reply, my version of skp is 2024. But once everything is rebuilt, it works fine.

Clov · March 12, 2025, 10:35pm

Hi @julienfischel

I apologize for the inconvenience. This might help to prevent this issue from being experienced again. Thank you.

julienfischel · March 13, 2025, 8:19am

thank you. Yes I already use it