I just got an email from you saying that I was automatically billed for a yearly subscription to D5. I usually do this by hand; is this how it is done on my end every year?
Hi there,
I apologize for any inconvenience, but according to our subscription terms: Subscription Terms | D5 Render
Your subscription will automatically renew, and you authorize us to collect the then-applicable fee and any taxes until you cancel. Before automatic renewal, we will notify you through [email/message], you can choose to cancel the subscription via the notification or procedure in the “Cancellation” section
If you wish to cancel or stop the automatic subscription, I recommend unsubscribing before the payment date.
- To unsubscribe from your D5 Render PRO subscription, please log in to your My Space page on our official website and click the Unsubscribe button.
Thank you for your understanding.