Assets and import files

arquitectos.disenho · November 26, 2024, 3:58pm

I have a PRO account. But I cant use de PRO assets and I cant import my libraries and files in my scene. 2 days with the problem. Please Help me because my job is important.

alek.gilot · November 26, 2024, 4:52pm

Are you sure you are log as a pro with your credential ? when your D5 is open,
sometimes it log me out,
you had to manually re log ,

clovisbolasco14 · November 27, 2024, 12:49am

Hi there,

I apologize for any inconvenience caused. Could you please send us a screenshot of what your asset library currently looks like? Additionally, make sure you have administrative rights to the location of your D5 Workspace folder. Thank you.