Asset Not downloading

Hey Team, I am facing an issue from last month
trying to reach D5 team but no response
I can’t download Assets as it is downloading repeatedly but unable to use it.

Please resolve this issue as soon as possible

Region: Pakistan
It is happening after upgrading it to 2.4 I already sent my log files to team so many times.

Hi btkhassaan, sorry to hear that you ran into the problem. Please check your dm, and we may need remote access to help you troubleshoot.