Asset cursor not always facing camera

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1

Hello everyone,

I found this issue annoying when dealing with lots of assets. The cursor does not face the camera; in this case, the “Z” axis is behind, so it is difficult to catch it quickly and needs accurate aiming! I tried to change the angle but still same issue,
Is there any quick way to correct this or is it what it is?

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Thanks

2

Hi there,

The Z axis is usually represented by that Light Blue Colored arrow (pointing upward or downward). The X and Y axes (Red and Green) are the ones usually following the direction of the camera (snapped by the x and y axis still) which usually functions normally throughout while editing the file.

  • Does this problem only occur in specific assets? I tried to test the “Modern Bear Doll 01” but the issue was not evident despite moving it multiple times.
  • Does this issue occur on this specific file only? Or does it occur randomly in any files?
  • Could you perhaps send us your D5 Scene File and Log File so we can further test this issue considering that it was not evident on my end? You may send it to support@d5techs.com and have it titled “Clov-Forum Asset Cursor not Always Facing the Camera”
    Complete folder of D5 files
    Complete folder of D5 files775×882 130 KB

You may refer to this link for instructions on how to generate a log file: How to use Support Tool? | User Manual

3

Thanks,

Yeah it happens on every assets but not always,
I randomly face this issue and not sure when or where. However, I faced it in all my projects not particularly this one.

About sending the files, I replied you in the other topic “crashing clips…” and waiting for your answer there and send it all to you then.

Thank you again

1 Like
4

Hi there,

Thank you for the confirmation. This issue also persisted in the file that you were pertaining about with your 2 forum topic posts right? I have replied to your forum topic regarding the files to be sent. Thank you.

5

Hi there,

yeah, it happens in the same file but I did experience it in other files too.
Sending the file link to support@d5techs.com now

6

Alright, thank you so much for your confirmation.