My D5 not loading asset browser even my network is stable. Having speed of around 90mbps. Switching to other ISP (JIO), will load icons but again it takes too much time to download. Had this issue before, when everything take too much time to download. But switching to different ISP from JIO, everything worked smoothly.
But again i am having this problem from 3-4 days.
Also i think my d5 render forum is also loading slow. Can’t able to load attached images. and logged out automatically.
May we know which country or region you’re connecting from? This will help us check if the issue is related to your local network routing. Have you tried switching to a different internet connection?
Please make sure your computer’s date and time are synced correctly — large mismatches can cause certificate and cache errors that prevent assets from loading.
I am connecting from INDIA. I have already tried all these option you pointed. Had this issue previously also. But somehow it got resolved by switching ISP.
But now it is not working. No i am not using any VPN and no firewall is enabled.
I have tried switching from JIO to other operator.
On other operator it takes too long to load asset, but downloads works fast. But on JIO, it reverse, it takes too long to download but browser loads fast.
After further investigation by our team, it appears there may be abnormalities in your current network environment. We recommend performing the network reset below, or alternatively, you can try connecting through a mobile hotspot, or VPN to verify whether the issue persists.
Here are the steps to reset your network using Command Prompt:
Press the Windows key + S to open the search bar, type cmd , and press Enter.
In the Command Prompt window, enter the following commands one by one, pressing Enter after each:
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset
After running all commands, please restart your machine.
We’ll also continue monitoring to see if there are similar feedback reports from other users.
We’ll update you as soon as we have more information. Thank you for your patience and understanding
Thanks for the update — I’m glad to hear that resetting your network worked on your end.
We understand your concern about the issue reappearing over time. We’ll continue monitoring this case closely to help identify the root cause and work toward a more permanent solution. If the problem occurs again, please let us know right away so we can gather additional details. Thank you for your patience.
