Hi! I’ve supporting D5 Render for years and never encountered this problem before, but from a couple of updates, the program takes like 10 minutes to open, just opening the program.
And after opening, when it’s about render, same issue. 10 minutes for a single render calculating, but just 30 seconds in the “real” render.
I have a
X470 Gaming Pro
Ryzen 7 5800X
32Gb RAM
AMD RX9070 XT
So… What’s the issue, because I’m thinking that the problem is not my hardware but D5 Render.
Hi @DiegoDesign
Does this occur to all of your files, or is it specific to this one? And does it occur every time you open this file?
- As D5 has newly opened on a new version, it is expected to have a one-time longer loading time. It won’t happen again after you have fully loaded the program after the update; otherwise, it might be a bug that we need to investigate.
It happens EVERY TIME I open the software. Just for opening the software… almost 10 minutes, and for opening a project, more than 15 minutes every time.
Again, it’s just opening the software, not opening NOTHING.
Hi @DiegoDesign
Please send us your files so we can proceed with troubleshooting. We are unable to effectively diagnose this issue based on a description alone.
Additionally, you may want to try deleting Temporary Files, specifically the DirectX Shader cache.
Send us a screenshot of your VRAM while opening a particular D5 file.
I did that two times with the same result: NOTHING. So no, I won’t send anything, losing my time doing something that you should be doing for a long, reaaally long time. Especially according to the software month price.
I tried EVERYTHING. I even changed my graphics card, and the problem is still there. Yesterday I was working at 120 fps, and then, suddenly, it dropped to 6 / 8 fps… I waited like 5 minutes and then came back to 80 / 90 fps. Nothing changed, using scatter, trees, grass…
Same file, same project, performance drops to a nightmare.
Same problem for years. Probably a memory leak, but it’s not my job to fix that problem.
