Almost 10 minutes for opening D5 Render

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1

Hi! I’ve supporting D5 Render for years and never encountered this problem before, but from a couple of updates, the program takes like 10 minutes to open, just opening the program.

And after opening, when it’s about render, same issue. 10 minutes for a single render calculating, but just 30 seconds in the “real” render.

I have a

X470 Gaming Pro
Ryzen 7 5800X
32Gb RAM
AMD RX9070 XT

So… What’s the issue, because I’m thinking that the problem is not my hardware but D5 Render.

2

Hi @DiegoDesign

Does this occur to all of your files, or is it specific to this one? And does it occur every time you open this file?

  • As D5 has newly opened on a new version, it is expected to have a one-time longer loading time. It won’t happen again after you have fully loaded the program after the update; otherwise, it might be a bug that we need to investigate.
3

It happens EVERY TIME I open the software. Just for opening the software… almost 10 minutes, and for opening a project, more than 15 minutes every time.

Again, it’s just opening the software, not opening NOTHING.

4

Hi @DiegoDesign

Please send us your files so we can proceed with troubleshooting. We are unable to effectively diagnose this issue based on a description alone.