All Projects only loading to 99%

I can’t get anything to load in D5 2.2

It was working fine and now my most recent SketchUp project will not load passed 99%.
I tried opening D5 on its own and starting a new project and even tried one of the example scenes. Nothing will load and now I can’t finish a time sensitive project.

Hello, from the description, the problem happened to all files, even new empty scene files. Therefore, I think the program file may be broken, maybe it is deleted by other software.
Could you please reinstall D5 Render to cover the current one, then try again?
We are sorry for the inconvenience caused by this problem.