AI tools credit points

hello , i am a pro user i have a question concerning the use of AI tools , i used all the 10 credit points the first time , i filled a request to get more the second time in march where i have got 50 points , i am nearly out of my points again , i want to ask if i can get more points again like should i fill a request again , and if so i want to ask is there any case where my request will be refused

Hi @haizenyy

We have not had any reason to deny users’ applications for Credit Points. However, please note that the approval process typically takes a few days to a few weeks.

Could you please share your email address so we can check on our end?

hello , thank you for responding , that info was a great help ,
for my email : haizenyy@gmail.com

Hi @haizenyy

You may request again once you have used up the 50 points that was credited to you last February 2026. Let me know if you have requested already so I can check.

hello @Clov
understoode i will let you know , thank you again have a great day .

1 Like

hello @Clov , I want to inform you that I applied for more points if you want to check.

Hi @haizenyy

We have distributed the credits to all applicants. Please check on your end.