Ai Post /processing - VERY slow

Hi team - well done on the new 2.9 release with its fantastic new features.

Please help my overall experience with Ai processing is very slow and almost to a point of no response. I have to use other Ai site to upload my D5 work and it is soo much faster. Prome Ai , Freepik and KREA.

See attach snapshot. It looks like it is stuck in the small preview window? It is only a 2K image

Would love to use this function in D5 more but to slow at the moment. Hopefully there is a way to remove this bug?

Thank you.

Hi @WB5 Apologies for this issue. Please ensure you have a stable internet connection while using the Ai Enhancer. I’ll suggest restarting your router to see if it performs better.

Please share a screenshot of the network conditions using the support tool. The support tool is located in D5 installation directory.
image

Thank you. Please see attached.

Hi @WB5 Could you please let me know your region and current network provider? You’re welcome to share these details privately.

Additionally, if you’re on a company network, firewall or antivirus settings might be impacting your access to the AI Enhancer. I recommend temporarily disabling these settings and, if possible, trying a different network, perhaps a mobile hotspot to see if that improves the experience.

You can also turn on the Proxy setting from OFF TO ON to see if there’s any improvement

Thank you for your patience and understanding as we work to resolve this.