Ai enhancer stuck

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1

Hello , from yesterday i can’t use Ai enhancer because it’s stuck in “Waiting in line” as you can see in the image.
I tried everything but nothing seems to work.
After like 10 mins in queue it just stops.

immagine_2024-10-24_091651350
immagine_2024-10-24_0916513501210×647 371 KB

2

Hi David, I sincerely apologise for this issue. Please this problem can be resolved by syncing computer’s local time and server time. Please let me know if this solution works for you. Thank you

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image884×891 22 KB

3

Hello , still not working

4

Hello @davidesaddi1

Sorry for the issue. Our team is checking this.
May I know your D5 account? Thank you.

5

Hello, it randomly started to work again , i really don’t know why. It just started again by itself
Ty for the support

7

Sounds great.
If it doesn’t work again, let us know please. Thank you. :raised_hands:

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8

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image1218×641 46.2 KB

Hello! The same problem occurred today, the time is synchronized, there are no problems with the Internet, when I click on the button, it is clear that the data is transferred to the server, then when processing should take place on the server, there is an endless wait

9

Hi @xacebi3881

I apologize for the inconvenience. Can you please try to use the AI Tool right now and see if it’s working normally? We recently had some server issues which have now been repaired. Please let me know. Thank you.

10

Hello. After 30-40 minutes of waiting, the server started responding to requests for photo processing. After that, the first couple of requests lasted about 5 minutes, then everything started working normally.

Right now everything is working as it should. There is no problem.

1 Like
11

Hi, the Ai enhancer has been very slow lately. It used to be super quick even for 6k image resolutions but now it’s indefinitely stuck in waiting since 30 mins. My internet is also fine. Please suggest a fix.

12

Hi @matid

Please try the following