I am using ai enhancer D5 technology. but when downloading the .PNG file the file is corrupt. what should I do?
Hi @riidhoag12
Based on your screenshot, it seems that you have renamed the original rendered image. Please refrain from doing so if you’re still using it for AI Enhancement.
I have tried it. but the result is the same. the photo file cannot be opened. this has happened in several of my projects
Hi @riidhoag12
May I know the location of the folder where you have saved your file? Is it perhaps in a cloud storage? If so, try to save it in a folder that is in the local path.
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Aside from that, can you check if you can save and open these images normally if you try to save them in a different file location.
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Also try to see if you have full permissions; if not, please enable folder “full control” in the folder’s properties.
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It is also best if you can send us a video recording of the whole process so we can check.
