3dsmax converter dll error

I’ve just installed the D5 converter for 3dsmax 2023 but get an error when I open 3dsmax. I tried to reinstall , reboot, etc but nothing works. The D5 software runs fine but can’t use the 3dsmax converter.
Thanks in advance

error

I use 3dsmax 2023 .2.2 Update with vray 6 Hotfix 3

My pc:
13th Gen Intel(R) Core™ i9-13900KF, 3000 Mhz, 24 procesadores principales, 32 procesadores lógicos
(RAM) 32.0 GB
NVIDIA GeForce RTX 3080 Ti

Solved, for some reason 3dmax fails if you select spanish in the 3dsmax conversor installer. I’ve reinstalled it selecting english and now it works fine.

Ok mate, thank you for reporting that problem. We will look into this issue, thanks again!