Hello, I have the 3.0.0 upgrade, but I don’t see the described new features — such as Volumetric Clouds and the Path Tool optimization — in the software.
Is it possible that there is an additional update? I can’t find it.
Hi @h.kristi
The features you mentioned are fully rolled out in D5 Render 3.0, and you should be able to see them in the UI if the update is applied correctly. I’ll attach a reference below showing where these features should appear.
Could you please confirm the exact D5 version number?
And also, a screenshot of your viewport UI, especially the Environment panel and Path Tool area
Hi Ela, thank you for your reply.
My version is the same as yours; I’ve attached a screenshot.
As you can see in the other image, I don’t have volumetric clouds, the Ocean feature, correct displacement, or any of the other new features.
Thank you for your help.
Hi @h.kristi
Just to be sure, could you please log in to and log out of D5 Render, then restart the application and let me know which version you’re currently using?
Could you also please confirm how you installed D5 Render 3.0? Did you update it through the D5 Launcher, or did you download and install the package directly from our website? Thank you
Strange, actually in the Launcher it shows version 3.0.0, as can also be seen in the screenshot of my previous reply, but if I go to Help → About D5 it shows version 2.11.
I performed the update through the Launcher window. So should I update via the website instead? If so, could you please send me the link to download the latest version? Because when I go to the download page Download | D5 Render, I can only download the D5 Launcher and the various plugins.
Hi @h.kristi
Thanks for the details. We’re currently looking into this internally, as the version mismatch you described is not expected behavior. Please collect your log files and share them with me. You can email it to suuport@d5techs.com and tag me in the email. Thank you for your patience.
Ok, thanks. I’ll do it. But in the meantime, could you send me a link to download version 3?
Hi @h.kristi
You can download D5 Render latest version from the official website here: https://www.d5render.com/
You can also follow our installation guide here for step-by-step instructions: How to install D5 Render? | User Manual
Additionally, if possible, could you collect your log files from your current version? This will help us gather more information about the issue and assist you more effectively. Thanks in advance
Hi Ela, I’ve sent the email with the ZIP file. I hope everything goes well.