Hi,
the current version 2.7 is giving me bad light in dark corners.
The scene is created in sketchup 2024, livesync to D5. If I place a light object in a dark corner, this object seems to glow. It’s very inaccurate GI and the result is unnatural. This problem is the same in preview and render.
Please how to solve it?
Hi! Could you please tell me which version are you using now? We have just released the version 2.7.1.0465, you can update to this version and check if the issue persists. The current latest version has some optimisations for exposure that may solve this problem.
I suggest you can share your scene file with us. You can share a link here or send your file to our email. (support@d5techs.com, please describe the problem and attach the link of this post to your mail)
BTW, do you have this issue for other scenes?
Here I also see a lighting problem. There is no sunlight and all the luminaires are equal and symmetrical. Always, the area on the left is less illuminated than the right and it should not be like that.
I installed the latest version of D5, but these issues are still here.
I sent an email with the scene folder.
Thanks
Thanks for the file. I have received it and will check it.
Hi! Thanks for reporting this issue. I suggest you can share your scene file with us. You can share a link here or send your file to our email. (support@d5techs.com, please describe the problem and attach the link of this post to your mail)
BTW, I also suggest that you can show us your system info.
Hello.
Detect the same problem.
I share several example images.
From as seen in the preview.
Even the panoramas where the problem is better noticeable and increases as the resolution increases.
This also happens in common images, the higher the resolution, the worse the image appears.
With red circles mark where the problems are.
To see them you have to zoom
Hi! Thank you for reporting this issue. We will try to improve this.
Hello. Which version of D5 are you currently using? From which version did you start experiencing this problem?
Hello. Sorry for your issue. Which version of D5 are you currently using? From which version did you start experiencing this problem?
2.7 but I have noticed that on another computer and the same file works perfectly with an RTX 4090.
Thanks for reporting. We are working on improving this.
Hello.
I am using version 2.7.1.0465
Thanks for providing your detailed information for the D5 version.
We found there may be some bug with this issue and we will try to fix it.
Hello.
Thanks for answering. I hope they soon have a new version that improves how those images look in those image sectors.
