2.11 Scatter Information Lost

  1. D5 2.11, same errors, no solutions. So frustrating, suddenly all of your scatters just stop to work and you have to do all over again

Hi @David_Augusto_Unyt

This issue has already been resolved in the previous version. Losing scatter and having an error prompt saying “Cannot be parameterized now. Please Edit Scatter Surface to activate it” usually entails that you may have either:

  • Deleted the surface
  • Or changed the material name

Thank you for the reply. However, in my case, the issue is not related to the surface being deleted or the material name being changed — I’ve already verified both. The surface still exists, and the name remains exactly the same. All other material properties work as expected, which also confirms that the material is still correctly linked.

The issue with Scatter specifically manifests in two different ways:

  1. Scatter disappears, but I’m able to reload it manually.
  2. Scatter completely resets, losing all configurations — including image/brush settings, divisions, and any assigned properties or assets.

To work around this, I’ve been manually saving the scatter setups in the Studio. However, even with this precaution, the problem still occasionally leads to data loss and workflow interruptions.

I know this will probably be the seventh time I’m asked to submit the same thing — the files, a video demonstrating the issue, and the logs — which I’ve already sent multiple times without any permanent fix.

If anyone else is experiencing the same issue, I strongly recommend saving the content of your Scatter area in the Studio frequently to avoid bigger frustrations.

It seems to be a deeper issue than just surface or naming — possibly something internal in how Scatter stores or references its configuration. I’d really appreciate any insights or permanent solutions to this.

Thanks in advance!

Hi @David_Augusto_Unyt

You’ve mentioned that you have reported this issue before and have been already asked to submit logs, video recording, etc. and Im trying to track it based on your Forum Profile but can’t see any post regarding that. Perhaps did you reach out to other channels?

Your issue is for sure, unnatural and abnormal. There were issues with scatter disappearing on its own in previous versions and were already fixed. As for 2.11, there were no similar reports that have said that their scatter assets disappeared abruptly, only reports which involves specific action such as:

  • Opening the file via the launcher or the direct .drs file
  • Scatter disappears but is completely restored once the scatter parameters are modified.

Please check the following on your end:

  • The file location: Where are these files located? Network, Cloud, or purely local path? The same goes for your Workspace folder.

If issue still persists, then for sure we need to collect your Log Files + Scene file but we do understand if you decide not to submit it. Thanks.