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As indicated in the title, I would like to bring to the attention of the D5 community a highly negative situation that leaves many users, like me, dissatisfied and angry. These users invested in this software when it was still unknown to many. Those who, like me, purchased a perpetual license in 2020, called D5 Passport, advertised as the license that would have guaranteed all the implementations of the D5 software for life, now find themselves with a license that allows them to use the software only partially. In fact, it was decided, without any apparent reason, to make this license available only to Pro users, excluding the use of the implementations of the Teams licenses. According to the logic of the developers, virtual tours, unlimited AI features, etc., are not necessary for architects who work alone, because they can present their projects with photos, while those who work in a team can share the links of the virtual tours directly with the clients. This deceptive trick makes users like me feel cheated, who not only invested in the software when it was still in its early stages, but also participated in all the betas and reported all the problems of the subsequent implementations. Following my complaints sent via email to support, the responses received were vague and unfounded. Therefore, I also ask here in the forum, to users in my same situation, to protest, because the advertised perpetual license provided for updates and implementations of the software and was not to be limited to Pro or Teams users only, but extended to all the software.
I, personally, am preparing a report for the competent authorities to protect my consumer rights. In this report, I will show the advertisement sent by D5 in 2020. If I am unable to resolve the situation through support, as I have already tried, I will seek to do so through other means.
Regards, Daniele