Scatters not showing in model

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1

Hi there,

I have a problem where I have set up some scatter which were looking as I wanted. I’ve then closed D5 & Sketchup. when I have reloaded they are no longer showing. The scatter groups are still there and the assets are listed, but nothing is showing up?

I have a project deadline of tomorrow morning, can someone let me know if I’m missing something?!

Scatter 01 copy
Scatter 01 copy3820×1972 406 KB

Scatter 02 copy
Scatter 02 copy3820×1950 402 KB

Scatter 03 copy
Scatter 03 copy3822×1960 399 KB

2

Hi @henry1

Can you send me the file so I can examine it immediately? You may send it to support@d5techs.com and have it titled Clov-Forum Scatters not showing in Model. Thank you.

3

Hey, I will send this all over today, I ended up manually adding just to make sure I hit the deadline, but will sort out sending over so you can have a play around.

4

Hi @henry1

I just received your file. Please check your email for my reply. Thank you.

5

Hello, I am experiencing the same issue, please post publically what the solution is if possible! thank you :slight_smile:

6

Hi @amreenimran16

May I know which version of D5 Render you are currently using? And the exact process as to why your scatter is not showing?

I suggested the following to the use before:

  • In general, due to the varied and dispersed placement of the surfaces, a material adjustment is required in your 3D modelling software. Changing the materials of these surfaces will help ensure the parameters can be fully adjusted without issues. For instance, you could assign the same material to planters that are located close to each other.

  • Our scatter tool does have a limitation when it comes to similar surfaces that are placed in varying vertical distances. The generation of the vegetation assets will only be visible in the lowest part; hence, as a workaround, we suggest that these materials should be different in order to generate scatter individually.

7

Im using the standard free updated version right now, whichever is the latest update.
I just have a surface for a planter type of space, I am trying to use that surface for the scatter. It shows initially but if I close D5, even after saving, when I reopen all the scatter dissapears and I have to redo it. I used the scatter tool in a similar way before and it was perfectly fine so I am unsure of what the problem may be.

8

Hi @amreenimran16

May I know where this specific file was saved or located?

  • Purely in your local path (C or D drive)?
  • Network Path
  • Cloud Storage

If they’re located in either the network or cloud storage, I highly suggest placing them purely in your local path.

Additionally, how did you open this specific file? Is it via D5 Launcher or directly opening the .drs file from your file folder?

  • Currently, several users have reported that opening the file via the D5 Launcher makes the scatter disappear compared to directly opening the .drs file. You may refer to this forum post and confirm to me (so we can proceed and collect your Log + Scene Files for further testing): Scene without vegetation when I load it via the launcher! - #5 by Clov