Hello! I am a student and just downloaded D5 for my renders and I use Rhino 7. I downloaded the livesync plug in and checked th toolbar in rhino to make sure everything was in place. However, when I go to click the first button to START the sync, my rhino freezes and nothing happens. At the bottom of my screen there is a box that says Run D5 Render 100% but nothing happens ! Anyone know how to fix this ???
4 posts were merged into an existing topic: [Hot Issue] Rhino D5 LiveSync plugin (1.1.2.0005) crashes
Got it @paulina.de.liamchin
Could you please collect your D5 log files using the Support Tool. How to use Support Tool? | User Manual
Please also share your dump files from the version 1.1.2.0009. Here’s a reference on how to gather them. Manually Creating a Memory Dump (DMP File) from an Unresponsive Rhino for Windows [McNeel Wiki]
- Note: Dont forget to keep this window open while accessing the task manager.
Once you have everything collected, please upload the files to WeTransfer and send me the link privately. Thank you for your understanding. 
2 posts were merged into an existing topic: [Hot Issue] Rhino D5 LiveSync plugin (1.1.2.0005) crashes