Rhino 8 Crashes During Livesync with D5

Workflow Rhino
1

Problem Description:

We are experiencing a reproducible issue with the D5 Livesync Plugin for Rhino:

  • System & Setup:
    • Rhino 8 (8.25.25314.11001, 2025-11-10)
    • D5 Render (latest version)
    • D5 Livesync Plugin (1.1.2.0009)
    • Windows 10/11, GPU drivers up to date
  • Issue:
    In various Rhino files, Rhino crashes when geometry is synced / transferred.
    • During the sync process, the D5 window remains empty (no geometry is displayed).
    • Rhino closes without any error message.
  • Tests:
    • Using the old Livesync plugin, this issue does not occur with the same file.
    • This suggests the problem is related to the current plugin version.

Steps to Reproduce:

  1. Open Rhino 8 and load the affected file.
  2. Start Livesync with D5.
  3. Transfer all variants.
  4. Rhino crashes, and D5 shows no geometry.

We can provide the log files and the Rhino file if that would be helpful for the analysis.

Thanks in advance!

2

Hi @t.klemens

Sorry for the inconvenience. Could you please collect your D5 log files using the Support Tool. How to use Support Tool? | User Manual

Please also share your dump files. Here’s a reference on how to gather them. Manually Creating a Memory Dump (DMP File) from an Unresponsive Rhino for Windows [McNeel Wiki]

  1. Note: Dont forget to keep this window open while accessing the task manager.
    1354×826 186 KB

Once you have everything collected, please upload the files to WeTransfer and send me the link privately.

Thank you for your understanding.