Hi All,
New to D5. I have Revit 2026 with D5 plug in. When I select start D5 from plug-in drop down the program just freezes up. I am doing this from a 3d view. Below are my computer stats. Any ideas on why this is happening?
Processor: Intel Core Ultra 9 285k
ela
March 9, 2026, 8:38am
2
Hi @nicholas.shanks1
Thank you for reaching out.
Your hardware specifications should be sufficient to run D5. To help us better identify the issue, could you please confirm the following:
What exact version of D5 are you using?
What version of the D5 Sync for Revit plugin is installed?
Are your NVIDIA GPU drivers updated to the latest version?
Does D5 Render open normally when launched directly, without using Revit?
Does the freeze occur with all Revit files or only a specific project?
If possible, please also share a screenshot or screen recording of what happens when you click Start D5.