New Live Sync and unexpected closure of rhinoceros

Workflow
1

**D5 Render Version:2.11.1
**Graphics Card:Quadro RTX 6000
**Driver Version: 581.80
**Issue Description: While I’m working, every time I make a change to the model, a D5 synchronization window pops up very quickly.
This happens 4 or 5 times, until Rhinoceros quits without warning.
I reinstalled the video drivers and the Live sync plugin, but without D5 render open with synchronization enabled, Rhinoceros works perfectly.
Can I use or download the old version? Everything worked perfectly.
Thanks.

Lorenzo

2

Hi @studiotetris

I apologize for the inconvenience.

Several Users have reported the same issue where Rhino Crashes immediately after installing the new livesync version.

I may need to collect the following:

  1. Log Files

    2.11 Logfiles
    2.11 Logfiles1070×642 50.3 KB

  2. Rhino Crash Dump Files: Manually Creating a Memory Dump (DMP File) from an Unresponsive Rhino for Windows [McNeel Wiki]
    Note: Dont forget to keep this window open while accessing the task manager.

    1354×826 186 KB

Please send it to support@d5techs.com and have it titled Clov-Forum New Livesync and Unexpected closure of Rhinoceros. And let me know if you have send it already.

3

I also emailed log file / rhino dump file.

It doesn’t happen to every file, but it does happen to one specific file every time. I couldn’t figure out what’s different.

4

Hi @bcsadmin

Did you put the suggested title for navigation ease? I haven’t received it yet.

5

image
image1897×457 108 KB

6

Hi @bcsadmin

Please check your inbox here in forum.

7

Is it possible to revert to an older version of livesync? I have my capstone due urgently and don’t have time to wait for fixes. I’ve been jumping between rhino versions (7, 8 and 9 WIP) and have tried a beta version of the livesync plugin (v…14) that was sent to me by @ela, but none of this is working. I just need to be able to use the program like I used to be able to. Please help urgently, I’m desperate.

8

Hi @jclensy

Apologies for the inconvenience, please check your inbox. Thank you :face_holding_back_tears: