Linked Revit Model Disappears in D5

Also take a look at whether the layer is on or off, you know if you turn your eye off you don’t see your project

Thank you for your feedback. I suggest you’d better send your scene file to us as well. Maybe we could try to find you model back.

BTW, could you find anything in the history version?

No, the previous versions also are missing the main revit model.

Is there a special way of exporting for sending you the scene? Or should I send a zip file with all the sub-folders or something?

Please send us all the sub-folders and I suggest send your revit file to us as well.

Hi, I don’t know if this issue has been resolved, but I had similar issue where my 2024 Revit model simply disappeared in D5. I tried installing new Revit 2025 and updating everything and it solved nothing… Tried opening new D5 model and relinking to existing - the model was not there and was empty and clicking on the link in d5 and focusing turned the screen black! Until I simply started deleting latest Revit model items to try and figure out if they were causing this bug! To my surprise it was all the Revit decals that were placed at the end! As soon as I have deleted all the Decals from my Revit model the Sync came back into D5! Go figure… Not sure if you guys had any issues with decals but something to keep in mind.

Hello. Thank you for your report. The decal in revit model that causes problems with sync is a bug.Our team is trying to fix it.
Importing decals into D5 may cause the size of the model to be read abnormally.

Hello. You can use this version for now, it is an older version but without this bug. Please note that this version does not support revit 2025. WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free

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Hi, I was able to work around this by placing the decals through D5 native platform instead of Revit, it worked fine.

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I’ve had this issue so many times in our office. This was the solution. Thank you! This bug is still in the latest 2.8.1.0482 fyi.