File closing after opening the file

hey the file is closing after selecting the any scene like if you pen the file you can roam around it but when you click on any scene the file crashes i tried deleting the f2 folder but still this error occurs also using old nvidai graphics driver
also my pc specs are i7 14700k rtx 4090 128gb ram ddr 5

Hi @lokesh1

Is this the same file that you have reported to us before?

  • Previous Forum Post - d5 file crashing after opening - Get Help - D5 RENDER FORUM
  • Deleting the f2 folder should be partnered with file optimization (deleting unnecessary vegetation assets, etc.). So if you have only deleted them and have them updated after opening, then it will revert back to its previous state.

Additionally, since you were able to open your file now, can you please send us a screenshot of your VRAM Information while opening this particular file?

yes this is the same file

Hi @lokesh1

We just tested your file, and it is indeed a large file with 16GB. There were no crashes that occurred since the device we have tested it with has a large VRAM.

  • As you can see, the VRAM Consumption is at 23.5/47.5 GB which is very close to your maximum limit (with 24 GB VRAM), hence, this is under expectation.

  • What we can recommend is for you to optimize your files by deleting assets that are not necessarily seen in specific scenes, running smooth mode, disabling fog or path tracing, etc.

  • Since you’re running 4090, it’s safe to update your NVIDIA Driver to the latest version since the known issues with the current driver only occurs with the 5000 series.