D5 render livesync for 3dsmax wont work

D5 live sync dont work at all. when ever i tried to sync max file to D5, my 3dsmax 2020 get hang. after waiting for long no progress.
in other hand D5 sync works but in that workflow i wont get my instance light as a group in D5, they act as a individual.
in forum i found version 3.4.1.0031 and 3.3.1.0051 works, but didnt found.
latest sync doesn’t serve purpose to sync instance light.

Hi, @visualplus,

just for confirmation, what is your current D5 Render version? Do all scenes or specific scenes have the issue of not able to sync?
About light group, before syncing, did you set the sync of Lighting components structures?


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hi,
using latest 2.6.1 ver. this happens with all scenes i have. as u know there are two sync plugins 1) d5 sync and 2) d5 live sync.
d5 sync works well but i wont lights as instance group in that workflow.
d5 live sync allow light instance group, but 3dsmax get hang and d5 live sync loading window keeps running.
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Thanks for update! If it’s convenient, can you send your logs to me? You can refer to this post to learn how to collect logs: D5 Support Tool We will check it as soon as possible. Please see your DM. :heart_hands: