Converter problem with 3ds max 2020 and 2021

I can’t export anything from 3ds max to D5 render. Actually, there is no problem exporting a file .d5a . When I importing a file to D5 render, there is a white screen - empty space.
In D5 render in list imported model, I can see the name of the file with yellow triangle.
I have tried with the simple scene but it doesn’t work.

Thanks and Greetings, Nikola

Please update to the latest version, which can solve the issue.

thank you

after trying to install the update, there is a new problem.
bad luck…