d5 convertor say message .please check your internet connection … and not working.
Hi, could you please show us a screenshot of the error message? Since we do not need Internet connection to run the plugin, we may need some details for further troubleshooting. Thanks in advance.
Besides, please make sure the plugin is updated: D5 Render | Real-Time Ray Tracing 3D Rendering Software
(We found a same post in another category, and we will follow up here, hope you do not mind)
Hi, from the screenshot, the 3ds max plugin is still the old version. Please install the latest version and it will cover the old version automatically.
D5 Render | Real-Time Ray Tracing 3D Rendering Software
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oh thank you so much 
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